Support
Answers to common questions and how to reach a human.
Last updated 13 July 2026
Contact
Email flavio@trilha.info. We are a small independent operation and aim to reply within two business days.
Installing a layout on your watch
- Design or open a face in the editor and copy its layout code.
- Install the Layout Face watchface from the Garmin Connect IQ Store and set it as your active watchface.
- In Garmin Connect, open the watchface settings and paste the code into the Layout code field, then save.
- Your watch updates to the new design.
Common questions
- Some metrics show a dash or default value. A metric needs the matching sensor or goal on your Garmin model. Where a device does not expose a goal, progress bars fall back to a manual percentage you set in the editor.
- I didn't get my verification email. Check spam, then email us to verify manually.
- Billing or license questions. See Refunds or contact us directly.
Report a problem or content
To report a community face or a copyright concern, use our takedown process or email us with details.